Delete your Ringcash account
Ringcash is operated by Ringcash LLC. You can delete your Ringcash account and personal data at any time.
Option 1 — In the app
Open the Ringcash app, go to More, then Delete account, and confirm. Your account is closed and your personal data deleted straight away.
Option 2 — By email
If you no longer have the app, email support@ringcash.app from any address with the subject "Delete my account" and include the phone number registered to your Ringcash account. We will confirm the request with a code sent to that phone number and delete the account within 30 days.
Your balance
If you have an available balance, cash it out before deleting your account. If a balance remains and we hold your verified payout details, we will try to pay it to you as part of closing the account.
What we delete
Your phone number, name and contact details; your profile and the preferences you declared (such as interests, location area, education and household details); your devices and sign-in sessions; your ad preferences and call-ad settings; verification records; and your saved bank account details.
What we keep, and why
Records of earnings, payouts and transactions, tax records, consent records and security audit logs are kept for the period required by financial, tax and anti-fraud laws. These records are no longer linked to your phone number or profile.
Questions
Email support@ringcash.app.